Custom Cruisers Ltd Terms of Supply Please note: You will not be billed by Custom Cruisers Ltd till the goods are ready to ship - we do not use your money to run our business unlike most! If you want to use Paypal please call to ensure the goods are in stock as this is hard to refund if not available.
We are bikers like you ; so we do understand what you require. We do not sell cheap junk you will have problems with. We may not seem as cheap as Mr Wangs windshields, but ours are invariably USA made Lexan Builletproof material. Our Leather saddlebags are not made in Pakistan. That is why they are not £45 per pair- we use real cow hide not a sandwich of various materials to look like leather that collapses when wet! We also do top quality Synthetic Naguahyde as well. We take care to only supply you the customer with the best Europe and USA can make! If you want cheap rubbish, go elsewhere -our Accessories last and keep Europeans and Americans in work!
We accept most major Credit and Debit cards, Paypal, Sterling, Euros, Us dollars, Cleared Personal Cheques, Pick up and pay.Gold bullion and Barot bonds, Kruger rands or any other legal currency.
Please note: Returns must be notified via telephone fax or email within 48 hours of receipt and can only be accepted if returned still unopened and in the original packaging with a copy of invoice and a letter stating the reason for return.
Returned items will not be accepted for refunds without a returns number or, if they do not have the original packaging or have been fitted to a bike or vehicle.
Special order or custom made items will not be accepted for refunds.
Under the terms of the Consumer Protection (Distance Selling) Regulations 2000 (DSRs), we are not liable, and do not refund the cost of returning items unless they are faulty. Under these regulations, consumers are reminded they have a statutory duty whilst in possession of the goods to take reasonable care of them, and package them adequately, to avoid transit damage on return.
(This why you should retain the original packaging).
Please review your order information carefully prior to clicking the “Submit Order” button
Custom Cruisers UK cannot be responsible for the submission of inaccurate order information.
If there is an error in your completed order or you need to cancel, please contact us immediately by phone (Not answerphone), email or fax, giving your name address, order number, order date and a valid contact email address or phone number.
We value your custom, but you are ultimately responsible for the accuracy of your contact information and the contents of your order.
If you receive a parcel which has been damaged en route, please ensure you have signed 'contents unchecked' on the delivery note - THIS IS VERY IMPORTANT, this will enable us to claim against the carrier.
We will endeavour to refund your money in the shortest possible time in the method used to make payment.
Please note: Errors and omissions excluded.
We all make mistakes as you know, so we cannot get 100% accuracy - but do our best to correct errors.-If you see one please let us know- Mike